Orders totaling $150.00 or more will ship for free.
Orders less than $150.00 will ship for $10.00 in the continental US.
NO ORDER WILL SHIP TO ANY FORIEGN COUNTRY, ADDRESS, or BOX.
NO ORDER WILL SHIP UNTIL PAYMENT CLEARS.
Call us with any questions regarding your product or shipping. 1-276-565-9838 or 1-855-REV-OPTX.
1. ITAR & Export Compliance Policy
ITAR & International Shipping Policy
US Sales Only
Revolutionary Optics strictly complies with all U.S. export control laws and regulations. We do not accept international orders. We do not ship to international addresses, freight forwarders, or APO/FPO addresses.
ITAR Compliance
Certain high-performance optics, night vision devices, and thermal imaging equipment available on this site are strictly regulated by the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). It is illegal to export, sell, or transfer these items outside the United States without prior written authorization from the U.S. Department of State or Department of Commerce. By purchasing from us, you certify that you are a U.S. Citizen or Permanent Resident and that the item will not leave the United States.
2. Anti-Fraud & Order Security Policy
To protect our customers and our business from digital fraud, Revolutionary Optics utilizes advanced merchant verification systems.
Address Matching Required
For all high-ticket transactions, your order’s billing address must perfectly match the shipping address registered to your credit card. Orders with conflicting addresses will be automatically canceled.
Manual Verification
We reserve the right to hold any order for manual review. We may contact you by phone or email to request additional identity verification before processing your shipment.
High-Value Orders
All thermal optics, night vision devices, and items exceeding $1,500 require direct phone consultation or in-store pickup. Online checkout for these items is disabled for security purposes.
3. Minimum Advertised Price (MAP) & Pricing Policy
MAP & Pricing Accuracy Policy
Our MAP Promise
We proudly partner with the world’s leading sport optics and thermal manufacturers. We strictly adhere to their Minimum Advertised Price (MAP) guidelines to support industry standards and product integrity.
Call for Premium Pricing
Because of strict manufacturer MAP rules, we are legally forbidden from displaying our lowest possible prices online for certain elite items. If you see an item marked “Call for Price,” please contact our team directly at 276-565-9838 or 1-855-REV-OPTX. We can provide real-time inventory updates and custom package pricing over the phone.
4. Optics & Thermal Imaging Return Policy
Return & Serial Number Verification Policy
Due to the high-value, precision nature of premium sports optics, night vision, and thermal imaging equipment, Revolutionary Optics enforces a strict return policy to ensure product integrity and protect against fraudulent returns.
14-Day Return Window
All eligible returns must be requested within 14 calendar days of the delivery date. Items must be completely unused, unaltered, and factory-sealed in their original manufacturer packaging with all documentation, tags, and accessories intact.
Serial Number Verification
Recorded Inventory
The unique serial number of every optic and thermal device is electronically recorded and photographed before leaving our distributor or retail warehouse.
Mandatory Inspection
No refunds or exchanges will be processed until the returned item undergoes a physical multi-point forensic inspection by our team.
Scam Prevention
If the serial number on the returned item, the inner unit, or the factory box does not perfectly match our shipment records, the return will be immediately rejected. The items will not be returned to the buyer, and the transaction will be reported to federal law enforcement and internet fraud authorities.
Non-Returnable Items
To maintain strict quality control and safety standards, the following items cannot be returned under any circumstances:
1. Any optic or thermal device that has been physically mounted to a firearm, rail system, or tripod.
2. Items with broken or tampered factory seals, shrink-wrap, or security holographic stickers.
3. Clearout, clearance, or special-order inventory.
Restocking Fees & Shipping Costs
Eligible, factory-sealed returns are subject to a 15% restocking fee to cover processing, inspection, and inventory allocation costs. Original shipping charges are non-refundable. The customer is entirely responsible for secure, insured return shipping fees. We highly recommend using a trackable shipping service with direct signature required.
5. Privacy Policy
At Revolutionary Optics, we respect your privacy and are committed to protecting your personal data. This policy outlines how we handle your information when you visit our storefront or website.
Information We Collect
Personal Identifiers
Name, billing address, shipping address, email address, and phone number when you place an order or contact us.
Payment Data
Payment transactions are securely processed directly through our merchant partners (Clover/WooCommerce). We never store your full credit card numbers on our servers.
Fraud Prevention Data
IP addresses, device signatures, and browser details to protect our store from malicious or fraudulent activity.
How We Use Your Information
To fulfill and ship your orders, communicate delivery updates, and provide customer support. To comply with federal export control laws (ITAR/EAR) regarding specialized sports optics and thermal imaging equipment. We never sell, rent, or lease your personal information to third parties for marketing purposes.
Data Security
We implement strict industry-standard security measures, including SSL encryption, to protect your data. We retain your personal information only as long as necessary to fulfill your orders and satisfy legal, accounting, or reporting requirements.
6. Terms of Service
By accessing our website or purchasing products from us, you agree to comply with and be bound by the following terms and conditions:
Pricing and Inventory Errors
Feed Discrepancies
Our website utilizes live distributor inventory feeds containing approximately 3,000 items. While we strive for absolute accuracy, technical errors, pricing glitches, or inventory delays may occasionally occur.
Right to Cancel
We reserve the right to refuse or cancel any order placed for a product listed at an incorrect price or with incorrect stock data, even if the order has been confirmed and your credit card charged. If your card is charged and we cancel the order, a full refund will be issued immediately to your original payment method.
Order Acceptance and Verification
Right of Refusal
A received order confirmation does not constitute our final acceptance of an order. We reserve the absolute right to limit order quantities or refuse service to anyone at any time for any reason, including suspected retail fraud or failure to pass identity verification checks.
Phone Verifications
Orders for high-value optics or thermal units exceeding $1,500 may require a direct phone consultation before final processing and shipment.
Legal Compliance & ITAR
By purchasing weapon-mounted sights, sports optics, or thermal imaging equipment from Revolutionary Optics, you explicitly agree that you are a U.S. citizen or lawful permanent resident. You certify that you understand and will strictly comply with all U.S. export control regulations, including the International Traffic in Arms Regulations (ITAR).